Cancelling an appointment is totally understandable. We ask that you cancel your appointment either through Appointuit or by calling our receptionists at least 2 hours prior. This allows other patients to utilise the appointment time. A non attendance fee of 50% of the scheduled fee will be charged to those that don’t cancel their appointment.
In most circumstances if your doctor has ordered blood tests or medical imaging patients are required to make an appointment to discuss the results personally. This provides a high standard of medical care and ensures patient confidentiality as it can be hard to identify a person over the phone.
From 6-9pm each weeknight and 2-5pm on weekends our medical centre provides a walk in clinic. This is ideal for those unable to obtain an appointment during the day at our clinic, or their usual clinic. It also aims to provide an alternative to the Launceston General Hospital’s Emergency Department for non life threatening symptoms. Patients will be seen in order of arrival however unstable patients will be given priority.